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Fully configurable memberships with cancellation policies, credit cycles, exclusivity controls, family sharing, team integration, and payment-gated smart-lock access — sports facility management software connected to your facility, your events, and your bottom line.
Cancellation policies, billing cycles, credit allotments, seasonal terms, discounts, private tiers, and cloning — fully configurable memberships that match how your facility actually works.
Set required notice periods, early termination fees, freeze options, and whether cancellations take effect immediately or at the end of a billing cycle. Members self-serve — you set the rules.
Mostplatformsgiveyouonemembershiptypewithamonthlypriceandacancelbutton.Baselinegivesyoucancellationpolicies,creditcycles,seasonalterms,billing-daycontrol,andprivatetiers—becauserealfacilitieshaverealcomplexity.
Cap any membership at a set number. When spots fill, a waitlist opens automatically. Members are promoted in order when a spot opens — no manual management, no emails to send.
Scarcitycreatesvalue.Capyourmemberships,runawaitlist,givemembersearlyaccesstoevents,andofferprivatetiersthatonlyshowupfortherightpeople.Controlwhogetsinandwhen.
Memberships renew automatically based on their cycle — monthly, quarterly, or annually. Members don't have to re-enroll, and you don't have to chase renewals. Set it once and it runs.
If memberships are below 30% of revenue, you don't have a sustainable business yet. Memberships and lessons are the two anchors — together roughly 60% of revenue, barely moving month to month.
Read the research: What Successful New Sports Facilities Do Differently →A model trained on your own facility's history scores every active member's chance of a preventable cancellation in the next 90 days, then adds it up to an expected churner count and the monthly revenue at risk.
Predicts preventable churn only — seasonal and durational endings are excluded by design.
Renewalsareonlyhalfthestory.Baselinescoreseveryactivemember'sriskofcancellinginthenext90days—trainedonyourownhistory—soyoucanmakethesavecallwhilethere'sstillamembershiptosave.
Across 44,000+ memberships, the median preventable cancellation happens just 87 days after joining — over half of all preventable churn lands in the first three months.
Read the research: The State of Sports Facility Memberships →Aparentshouldn'tneedthreelogins,threepaymentmethods,andthreeseparatemembershippagestomanagetheirkids.Oneaccount,onebill,automaticfamilydiscounts,andeverychild'smembershipinoneplace.
Set a percentage discount on any family membership — like 10% off. It auto-applies when family members are linked. No coupon codes, no manual overrides.
“The ease of bringing payments in automatically, the camps and sign-ups page, the ability to see and find lists of those who signed up — it just works.”
Require a membership to register for any team. When an athlete signs up, they're prompted to purchase or activate their membership first — or it auto-assigns if they already qualify. No gaps in coverage, no manual enrollment steps.
Sam T. needs an active Gold Membership to join Spring Travel Baseball. A purchase prompt was sent automatically.
Memberships attached to teams and seasonal programs retain 87% of members at one year vs 32–45% for access-style plans. Members don't quit a team the way they quit a key fob.
Read the research: The State of Sports Facility Memberships →Kisi smart-lock integration ties door access directly to membership status. Active and paid — the door opens. Payment failed, expired, or cancelled — access revoked instantly. No keys, no fobs, no awkward conversations.
Kisi Smart Locks
Keyless entry synced to membership. No hardware to manage.
Time-Based Access
Different hours per tier. Gold gets early morning. Silver gets weekdays.
Payment-Gated
Failed payment = instant revocation. Auto-restores on payment.
Multi-Door Rules
Different memberships access different doors. Staff, VIP, general.
Tyler W. — Payment failed Jan 15. Membership suspended. Door access denied automatically at 9:18 AM.
Onemembershipfeedsfivesystems.Accesscontrolcheckspaymentstatus.Familydiscountsauto-applyatcheckout.Teamregistrationenforcesmembership.Creditsresetonschedule.Everythingisconnected—that'sthepoint.
Predictive churn scoring, revenue forecasting, and reconciled accounting — every number from across the platform in one place.
Forecast upcoming revenue, age every outstanding balance, and let the recollection AI win back failed payments overnight.
When a parent registers their kid, the roster updates, payment plans activate, and the coach sees a new player.
When a member checks in, access is verified, the schedule adjusts, and payment status is confirmed — automatically.
$1M facilities charge $340 on average per membership vs $204 at smaller operations — and 75% of them sell recurring memberships.
Read the research: The Secrets of Scaling to a $1M Sports Training Facility →Among winter class members who used their plan at all, the median member on an unlimited plan (classes included, nothing consumed per class) registered for one class a week — a 2×-a-week member registered for 1.3 and a 1×-a-week member for 0.8. At the typical business, roughly one unlimited user in six exceeded two classes a week; only the handful of programs that literally market the word “Unlimited” draw heavier users (about two a week). “Unlimited” sells the option; a minority exercise it.
Read the research: The Winter Season →Memberships are the most-disputed product at sports facilities — and the best defended. Facilities on Baseline win 89% of closed membership disputes, because the winning evidence builds itself: the auto-renewal consent checkbox, the emailed terms document, advance charge reminders, and a self-serve cancel button the customer never clicked.
Read the research: The Dispute Report →See how Baseline handles plans, billing, renewals, and member portals — in one 20-minute tour.
Starting free. No credit card required.
Everything you need to know about our sports facility management software.
Yes. Create unlimited membership types — each with its own pricing, billing cycle, credit allotment, cancellation policy, and access rules. Gold members get 24/7 access while Silver gets weekday-only. Premium includes 8 cage sessions per month while Basic includes 4. Clone an existing membership when the next tier is close to one you already built. Every detail is configurable.
Set custom cancellation rules per membership: required notice period (e.g. 30 days), early termination fees, freeze periods, and whether cancellations take effect immediately or at the end of the billing cycle. The system enforces your policies automatically — members self-serve, you set the rules.
Absolutely. Memberships can be seasonal (tied to a date range like September–December) or durational (3 months, 6 months, 12 months from signup). Both auto-expire and can optionally auto-renew. Perfect for seasonal training programs or fixed-commitment memberships.
Turn on event-based proration and they're charged for the portion of the enrollment that's left, not the full period. A family joining week six of a twelve-week enrollment pays for the weeks remaining — no manual price adjustments, no awkward conversations.
Set a percentage discount on family memberships — like 10% off. It auto-applies when family members are linked. No coupon codes, no manual overrides. Parents manage everything from one account.
Yes. Attach a required membership to any team. When an athlete registers for the team, they're prompted to purchase the membership first — or it auto-assigns if they already have one. No separate enrollment steps, no gaps in coverage.
Through our Kisi integration. Each membership type gets its own access rules — which doors, which hours, which days. Access is automatically granted when a membership is active and revoked the instant it lapses or a payment fails. No keys, no fobs, no front desk.
Baseline automatically attempts recovery through smart recollection. If payment continues to fail, door access is revoked instantly, the member is notified, and admin sees the status in their dashboard. When payment clears, access restores automatically.
Yes. When a member scans a gym card, QR code, or phone barcode at the front desk, Baseline's check-in review shows their membership and enrollment status alongside the day's bookings — and an unpaid or past-due membership flags the arrival as attention-needed, next to any late payments, expired cards, or missing waivers. Staff catch it while the member is standing there instead of a billing cycle later.
No. Unlimited membership types, unlimited members, unlimited configurations. Memberships are included in every Baseline plan.