Loading…
Loading…
From independent operators to growing organizations, facilities choose Baseline to simplify operations, support their teams, and stay focused on what matters most.
We used to juggle scheduling, payments, and reporting across different tools. Baseline pulled it all into one place, and suddenly our staff wasn't asking questions every five minutes. It just works the way a facility should run.
Ease of use, price points, easy to set up, amazing customer service. We've been with Baseline for almost two years and have grown along with the software. The team is always willing to listen to suggestions.
What we hear on every call
We talk to facility owners every day about why they're looking for something new. These pain points come up on nearly every single call.
Tickets go unanswered for days. When someone does respond, they don't know the product or the industry. Owners feel like they're completely on their own.
The most common complaint. Owners tell us their current platform takes more time than it saves — confusing interfaces, buried features, and staff that need constant retraining.
Owners are paying $250/mo for facility software and still need a separate Squarespace site. The booking widget looks like it's from 2012 and nothing matches their brand.
Parents can't book from their phone. Staff can't check schedules on the go. Some platforms charge extra for a branded app — then fill it with ads.
$250–$500/mo for software that still can't build a website, still needs 4 other tools to function, and locks you into annual contracts before you've even seen it work.
Migrating data takes weeks. Training staff takes longer. Some owners tell us they almost gave up on switching entirely because the process was so painful.
Based on facility owner feedback and verified review data, Feb 2026.
Why facilities switch
Here's what changes when owners make the switch.
Juggling 5+ tools for scheduling, payments, website, email, and reporting
One platform runs everything — no plugins, no integrations to maintain
Spending 45 minutes building the schedule every week, cage by cage
Scheduling takes less than a minute and syncs across the whole facility
Chasing failed payments every month and hoping things reconcile
Automated payment recovery handles it — most owners barely think about it
Submitting tickets and waiting days for generic support responses
62-second average response time from people who actually know your business
Paying $250–$500/mo for software that still can't build you a website
$0/mo subscription — full platform with website builder included
Using fitness software and modifying it to sort of work for sports
Built from the ground up for sports facilities, teams, and athletes
Real feedback
“We've been with Baseline for almost two years and have grown along with the software. The team is always willing to listen to suggestions. The BEST customer service around.”
“Scheduling is easy and saves my company thousands of dollars annually. Customer service is second to none — the whole crew is attentive to details and quick to respond.”
“I wish we had this platform when we opened 11 years ago. We tried everything from EZ Facility to a combination of open-source with Stripe and other non-integrated software.”
“A one stop shop for everything website and management related. Other sites require plugins — here you don't need them.”
“The ease of bringing payments in automatically, the camps and sign-ups page, the ability to see and find lists of those who signed up — it just works.”
“I communicate with athletes and parents through the platform — information, reminders, and payments. I love how easy it is to use and navigate.”
“I am constantly shocked about how much baseball facility specific functionality there is. I mentioned a feature idea early on, and it appeared within a few months.”
“We've gotten a ton of positive feedback since starting. The staff is always willing to help as quickly as possible and offers solutions to any issues.”
“It makes my facility so seamless and my instructors know where to be and when. The onboarding was easy and the Baseline staff was very helpful.”
“My overall experience has been excellent! After transitioning from different software, both client and staff experience improved dramatically.”
“Ease of use, price points, easy to set up, amazing customer service. It was the best decision after interviewing five other platforms.”
“The team at Baseline is very knowledgeable, helpful, and available. The customer support is unlike anything else — incredible response time.”
Verified reviews
No subscription fees.
One platform for everything.
Measurable impact.
Join the facility owners who switched to Baseline and never looked back. See the full platform in one 40-minute tour.
Begin with a free base. Pay only as your needs expand
Why our rates are what they are
Every feature your current platform bills you for — included at $0.
Everything in Base + your choice of 1 package.
All 4 packages included. The complete Baseline.
See how your current platform stacks up — and how much you could save.
Try the Pricing Calculator
