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An AI phone agent that never misses a call, account managers who know your name, trainer onboarding that works, and a team that does the admin for you — support for you and your customers.
Pick a local or toll-free number for your facility. Calls go to your AI — not your personal cell, not a voicemail nobody checks.
Choose a number
Pick a dedicated line for your facility
(512) 555-0147
Austin, TX
(469) 555-0283
Dallas, TX
(800) 555-0192
Nationwide
(713) 555-0361
Houston, TX
Mostfacilitiesloseleadstovoicemail.YourAIpicksupeverycall,answerstheirquestions,sendssignuplinks,andhandsofftotherightperson—beforeyouevencheckyourphone.
The industry average is 1,000+ accounts per support rep. Our account managers work with fewer than 100 — so they actually know your business, your staff, and your goals.
Industry Average
1,000 : 1Baseline
< 100 : 1Wecanaffordtospendmoreonaccountmanagersbecausewe'reanend-to-endplatform.Onesubscriptionreplacesyourschedulingtool,bookingwidget,paymentprocessor,andmarketingsuite—soourmarginssupportrealhumansupport.
Other platforms only do one thing — scheduling, or marketing, or payments — so they need massive margins and pack 1,000 accounts per rep. We do teams, facility management, and programming in one place, so we can invest more in support and still win on value.
Other platforms need 3 vendors
Baseline does it all
One platform → fewer margins needed → more support per account
Every new trainer gets a hands-on walkthrough — setting up their availability, managing their client list, handling lesson requests, and using the mobile app. Your account manager runs the session so trainers are ready on day one.
New Trainer Onboarding
Run by your dedicated Account Manager · Takes ~30 minutes
Yourtrainersshouldn'thavetocallyoutosettheirhours.TheytexttheAI,itupdatesthecalendar,andtheirregularsgetnotified—beforeyouevenopenyourlaptop.
Trainers text the AI their availability and it's live on the calendar — no phone calls, no spreadsheets, no portal logins.
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Every Plus and Pro subscription includes 5 hours per month of hands-on work from our team. No outsourcing, no ticketing queues — real people who already know your platform inside and out.
We'll create your staff accounts, configure roles and permissions, and get everyone logged in.
Custom booking pages, branded landing pages, and layout tweaks to match your brand — done for you.
Months of recurring events, seasonal camps, and program schedules built out and ready to go.
Messaging campaigns to chase down failed payments, expired cards, and outstanding balances.
Draft and send newsletters, announcements, or targeted messages to any audience segment.
Data cleanup, report building, migration help, or any other admin task that eats into your day.
“Customer service is second to none — the whole crew is attentive to details and quick to respond. After nearly 2 years, I'm a believer.”
Mostplatformsgiveyouahelpdesk.Wegiveyouateamthatknowssports,anAIthatneversleeps,and5hoursamonthofhands-onhelp—becauseyourfacilitydoesn'tstopat5PM.
When a member checks in, access is verified, the schedule adjusts, and payment status is confirmed — automatically.
When an athlete finishes a workout, their profile updates, the leaderboard recalculates, and the coach gets notified.
When a parent registers their kid, the roster updates, payment plans activate, and the coach sees a new player.
Every payment, refund, and membership renewal from across the platform lands in one reconciled accounting view.
See the help center, AI support, onboarding, and payment infrastructure for yourself — in one 20-minute tour.
Starting free. No credit card required. See pricing →
Everything you need to know before getting started with Baseline.
Our Intercom AI is available 24/7 and can answer most questions instantly. For anything it can't handle, it escalates to your dedicated account manager — average response time is under 2 hours during business hours.