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When we build your custom landing page or you launch a site with our website builder, we put it on your own custom domain and set up email to match — free. No transfer, no new accounts, no risk to what you already own.
Putting your site on your domain is not a “domain transfer.” Nothing moves. Think of your domain like your listing in a phone book: we're not changing who owns the listing — we're just updating the number so callers reach your new front desk.
Six steps in order. Two of them are yours — the rest is us, and we keep you posted the whole way.
Send over the domain you want to use and which site it belongs to. If you run more than one facility, location, or brand under a single Baseline account, each can have its own domain — that's included too, however many locations you run.
Mention any old domains you've moved on from while you're at it. We'll point them at the new site so business cards, old flyers, and stale search results still land somewhere useful instead of dead-ending.
Your registrar is just the company you bought the domain from. Every one of them has an official way to invite someone to help, so you never hand over a password — and you can remove our access whenever you want.
The only thing to get right is the access level. Most platforms offer several, and the lower ones let someone edit your website while hiding domain settings completely — which is exactly what turns this into a round of back-and-forth email. The cards below name the exact level for each platform and link to that company's own instructions.
Can edit your pages — domain settings are invisible at this level
Can manage domains and DNS records. This is the one we need.
The first thing we do is screenshot every record on your domain as it exists today — website, email, verification records, all of it. That's your safety net: if anything ever needs to go back the way it was, we're working from a picture of exactly how it looked rather than a memory.
This is also when we work out where your records actually live. If you bought the domain in one place and built your site in another, the two may not be in the same place — and if that means the bigger nameserver move, we tell you before anything changes.
| Type | Name | Value | What it does |
|---|---|---|---|
| A | @ | 198.51.100.24 | Your website |
| CNAME | www | cityhitters.com | The www version |
| MX | @ | aspmx.l.google.com | Your email — untouched |
| TXT | @ | google-site-verification=… | Verification — untouched |
Two records point your domain at your new site: the A record and the CNAME record. We update those, then add the email records (SPF and DKIM) that let receipts, booking confirmations, and marketing go out from your own address. Every other record stays exactly as we found it.
Your current site keeps running right up to this moment, and your new one is already built and tested at a temporary address — so there's no gap where visitors find nothing. If your setup needs the bigger nameserver change, we schedule it for a quiet hour and rebuild every record on the other side, email included.
This is the waiting part, and it's completely normal. Internet providers all over the world keep their own saved copy of your domain's records, and each one refreshes on its own schedule — usually minutes to a couple of hours, occasionally as long as 48. That refresh period has a name: propagation.
You don't have to take our word for how it's going. Type your domain into either free checker below and you'll watch locations around the world turn green one by one as they pick up your new address:
We watch the change roll out, then test the things that actually matter: your site loads on your domain, the www version works too, and a real test email arrives from your address. If you asked us to forward an old domain, we check that as well.
Then we tell you it's done — and we stay on it. Domains need occasional attention as you add locations, switch email providers, or launch new sites, and that's covered the same way.
DNS works like a phone book that thousands of internet providers keep copies of. When we update your records, each provider refreshes its copy on its own schedule. That refresh period is called propagation — and it's the reason a DNS change goes live gradually instead of all at once.
One small edit where your domain lives. Your old records are already saved in screenshots.
Your domain's directory starts handing out the new address to anyone who asks.
Internet providers around the world refresh their saved copies — each on its own schedule.
Once every copy refreshes, all roads lead to your site on your domain.
Your own computer and office Wi-Fi are often the last to refresh — your devices already have a recent saved copy of the old address and keep reusing it until it expires. It's completely normal for your customers to see the new site before you do. If you're still seeing the old site after a few hours, try your phone on cellular data — chances are it's already live for everyone else.
These free checker tools ask servers around the world what they currently see for your domain. Type in your domain and watch the green checkmarks roll in as each region picks up the change.
Here's a situation we see all the time: you bought your domain on GoDaddy, then connected it to Wix (or Squarespace, or Shopify) to build a site there. When that happens, the platform often takes over your nameservers — the service that answers questions about your domain (it depends on how the domain was connected). Ownership stays at GoDaddy, but the records may now live at Wix.
Think of it like a business that keeps its deed at one office but has its phone calls answered by another. To change where your website points, the edits have to happen wherever the nameservers are — which might not be where you bought the domain. If you're leaving that website platform, we'll usually point the nameservers back to your registrar so everything lives in one tidy place again.
When nameservers change, every record starts fresh — so we first copy down everything at the old host, then rebuild each record at the new one: your email (Google Workspace, Microsoft 365, or anything else), any verification records, all of it. Nothing gets left behind.
A normal record update changes one or two entries. A nameserver change swaps out the entire phone book at once — which is why we treat it with extra care: full screenshots of every record first, a rebuild checklist, and timing scheduled so any brief hiccup lands at a quiet hour.
Expect the longer end of the propagation window (up to 48 hours), and expect us to be watching it the whole way. If your setup involves a nameserver change, we'll tell you before we start — it's never a surprise.
All of it done for you, and all of it free with your Baseline site.
Visitors type the domain they already know and land on your new site. No redirects to a third-party address.
Receipts, booking confirmations, and marketing blasts from your sports facility management software send from @yourdomain — so inbox filters can verify they're really yours.
One account, as many domains as you need — a different domain for each facility, location, or branch of your business.
Retiring a domain? We set up forwarding so old links, bookmarks, and business cards still land on your new site.
We screenshot every record before changing anything. If something ever needs to go backwards, we can put the old records back in minutes.
Your domain never leaves your account. You keep paying your registrar directly, and you can revoke our access anytime.
Every technical word from this page, in plain English — so nothing in our emails to you ever needs a decoder ring.
Plain-English answers about putting your site and email on your own domain.
No — and this is the single most common misunderstanding. Your domain stays exactly where it is, in your account, at your registrar. You keep paying them directly for renewals and you remain the owner. We just update a few DNS records, which is more like editing an entry in a directory than moving anything.
Book a call and we'll walk through your domains, your email setup, and exactly what to expect — then handle the whole thing for you. See what we can build first on our custom landing pages page.