The Big, Beautiful Baseline Update

This quarterly update isn't about cosmetics. Every change here solves a specific problem that was eating up hours of your week — from drag-and-drop scheduling to a beta AI agent that takes your trainers' availability over the phone.

Major Features Added

Drag-and-Drop Scheduling

The new facility calendar lets you create events with simple click-and-drag. The system shows trainer availability and facility features at the same time, so you avoid scheduling conflicts before they happen. A sidebar consolidates event information with shortcuts for moving users between events.

Customizable Registration Flows

Facilities can now add custom questions, tags, and waiver requirements during signup. Users self-identify with tags like "Baseball Parent," and any required waivers must be signed before account creation completes.

Multiple Billing for Group Lessons

Group lessons now support multiple checkout users. Invoices send individually to each participant, with customizable payment schedules — facilities can spread five lessons across two invoices rather than creating five separate charges.

Members-Only Event Access

Paid events can restrict registration to current members. Non-members still see the events on landing pages, but they redirect to membership signup when they try to register. Admins keep a backend override for exceptions.

Bulk Series Registration

A single click now adds a user to every event in a series at once, solving the accounting headache that came up when customers prepaid for a complete series.

Custom Terminology Options

Facilities can rename packages, lessons, coaches, trainers, events, credits, and members throughout the platform. The new labels update uniformly across public pages, admin screens, and customer invoices.

Facility Email Branding

Messages now display your custom facility domain in the "sent by" field instead of a generic Baseline address, with delivery status tracking included.

SMS Tracking and Compliance

Text message delivery now shows status indicators — red for failed, green for delivered. Failed messages automatically opt the recipient out to protect your sender reputation, and unsubscribe notifications alert admins automatically.

Minor Updates and Beta Features

Alongside the headline features, this release includes a batch of smaller wins:

• An events filtering overhaul.
• TinyURL blocking in SMS messages.
• Support for multiple user entitlements across different facility accounts.

Meet Jarvis (Beta)

This update introduces Jarvis, a beta AI scheduling agent that lets trainers provide their availability verbally over a phone call. The agent confirms the details before saving, sends a visual schedule summary by text, and can notify clients of schedule changes automatically.

If you're already on Baseline, these updates are live. If you're not, you can see the platform at baselinepro.com.